VP of Technology and Infrastructure

The position of VP, Technology and Infrastructure is responsible for leading and architecting key infrastructure projects in a growing complex environment, the streamlined operation and technical leadership of the IT infrastructure team in alignment with the company strategic goals.

Essential Duties and Responsibilities

• Lead design, development, and performance functions for all computing platforms and data storage infrastructure, including servers, storage, networks, and telecom.
• Oversee the development of strategies and standards for platform infrastructure, enterprise storage management and platform operations automation, while ensuring that service levels adhere to ITIL principles.
• Responsible for the overall architecture, design, deployment, utilization, and enhancement of enterprise infrastructure (data center operations, networking, telecom, end user devices, etc.).
• Plan and implement major modifications to company-wide technology infrastructure, including relevant data center migrations and disaster recovery/business continuity plans, as well as the high volume of field operations changes (moves, adds, changes, removal of physical infrastructure).
• Manage technology vendors and partners.
• Manage technology budget planning and execution throughout the year.
• Oversight of corporate technology support team, processes, and performance to ensure all employees have the technology needed and support required to be productive and successful.
• Oversee operations of the information systems, including local area networks and wide-area networks, telecommunications, databases, and office automation.
• Responsible for availability and uptime of infrastructure (owned, shared, and outsourced).
• Responsible for change management process to ensure the availability and uptime of key systems.
• Partner and lead the creation of the IT Infrastructure Roadmap, including strategic and tactical planning, development, evaluation, and coordination of the information and technology systems.
• Monitor regulatory and industry changes or potential impact to company IT and infrastructure.
• In collaboration with the CISO, be accountable for securing the organization's networks, systems, applications, and data from internal and external threats.
• Other duties as required.

Requirements and Qualifications

• Bachelor's Degree in Information Systems or related technical degree required
• 10+ years relevant work experience exhibiting increasing responsibility and track record or success
• Experience with Cloud/ AWS, preferred
• Industry experience in unemployment cost control, employment verification and tax credit services a plus
• Strong experience managing data centers and technology vendors and partners
• Equivalent combination of education and experience will be considered
• Extensive knowledge of information technology systems, Cloud architecture and best use, enterprise software applications and enterprise application management, wide-area and local-area networking protocols, and office productivity applications
• Experience with the following highly desired: Active Directory, VMware, Fortinet (FortiGate, security services, and VPN), Windows Server, VMWare, Dell hardware including servers, storage, and networking, PowerShell, Windows 10, Office 365, AWS, Okta single sign-on, CrowdStrike, Mimecast, Zoom, Azure Active Directory, Microsoft SQL Server, and OnBase
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions

Special Considerations and Prerequisites

• Proven leadership and managerial skills
• Strong change management skills
• Strong time management and planning skills required to coordinate and prioritize multiple projects simultaneously while adapting to changes in a fast-paced environment
• High level of technical proficiency and strong customer service orientation
• Proven analytical and problem-solving abilities
• Strong interpersonal and oral communication skills
• Adept at reading, writing, and interpreting technical documentation and procedure manuals
• Ability to present ideas and solutions in user-friendly language
• Highly self-motivated and directed
• Keen attention to detail
• Skilled at working within a team-oriented, collaborative environment

Current Openings for VP of Technology and Infrastructure Jobs at Thomas and Company